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Terms of Service

OVERVIEW

Welcome to Pro Hair Edit! The terms “we”, “us” and “our” refer to Pro Hair Edit.
Pro Hair Edit operates this website and online store, including all information, tools, and services available to you, the user. By visiting or purchasing from our store, you agree to be bound by the following Terms of Service and our Privacy Policy.

These Terms apply to all users of the site, including browsers, customers, and contributors of content. Please read them carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.

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1. ACCESS AND ACCOUNT

By agreeing to these Terms, you confirm that you are at least the age of majority in your country of residence and have given us consent to allow any dependents to use this site.
You agree to provide accurate, current, and complete information when creating an account or making a purchase. You are responsible for maintaining the confidentiality of your account and password.

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2. OUR PRODUCTS

We strive to display our products as accurately as possible, but colours and appearances may vary depending on your device and settings.
We reserve the right to modify, limit, or discontinue any product at any time without notice. Prices and product descriptions are subject to change.

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3. ORDERS AND PAYMENTS

All orders are subject to acceptance and availability. Once you place an order, you will receive a confirmation email. Payment must be received before dispatch.
We accept major payment methods securely through Shopify, including debit and credit cards.

Your purchases are for personal use only and not for resale. For returns, please refer to our Refund Policy.

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4. SHIPPING POLICY

We offer free domestic UK shipping on all orders up to 5 items, dispatched within 1–2 working days via FedEx, Royal Mail, or DPD, with delivery in 3–5 working days.
Tracking information will be provided once your order ships. We are not responsible for courier delays, customs, or events beyond our control.

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5. INTELLECTUAL PROPERTY

All content, text, graphics, and images on this website are the property of Pro Hair Edit or our licensors and are protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any content without our written consent.

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6. THIRD-PARTY LINKS

Our store may include links to third-party websites or tools that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party sites.

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7. OPTIONAL TOOLS & FEATURES

We may provide access to optional third-party tools. You acknowledge that we provide these “as is” and “as available” without any warranties. Your use of these tools is entirely at your own risk.

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8. ERRORS & OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions (such as product descriptions, pricing, or availability). We reserve the right to correct any errors or cancel orders if information is inaccurate at any time.

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9. PROHIBITED USES

You agree not to use our website or services for any unlawful purpose, to violate any regulations, or to transmit harmful code or spam. Any breach of these Terms may result in immediate termination of your access.

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10. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pro Hair Edit and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

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11. INDEMNIFICATION

You agree to indemnify and hold harmless Pro Hair Edit and its team from any claims or damages resulting from your breach of these Terms or your violation of any law or third-party rights.

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12. CHANGES TO TERMS

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting. Continued use of our site means you accept those changes.

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13. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

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14. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
📧 sales@thehairedit.co.uk
🌐 www.prohairedit.co.uk
📍 Pro Hair Edit, 51 Winchcombe Street, Cheltenham, UK